Company Overview
We are a leading integrated marketing agency dedicated to building meaningful connections between brands and their audiences. Our team thrives on creativity, strategic thinking, and a commitment to delivering exceptional results for our diverse portfolio of global clients.
Job Summary
As a Client Servicing Manager in our Mumbai office, you will act as the primary bridge between our clients and our internal creative and strategic teams. You will be responsible for nurturing long-term relationships, ensuring project excellence, and driving business growth through effective account management.
Key Responsibilities
The successful candidate will manage end-to-end client relationships while overseeing the execution of complex marketing campaigns.
Serve as the lead point of contact for all client matters, ensuring timely and successful delivery of solutions according to client needs.
Develop and maintain strong, long-lasting client relationships through regular communication and strategic consultation.
Collaborate with internal creative, digital, and production teams to ensure project deliverables meet quality standards and deadlines.
Identify growth opportunities within existing accounts and lead the preparation of proposals and presentations.
Manage project budgets, timelines, and resource allocation to ensure account profitability and client satisfaction.
Required Qualifications
We are seeking a professional with a proven track record in account management and a deep understanding of the Indian marketing landscape.
Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
Minimum of 5 years of experience in client servicing or account management within an advertising or marketing agency.
Excellent verbal and written communication skills with the ability to present complex ideas clearly.
Strong project management skills and the ability to handle multiple accounts simultaneously in a fast-paced environment.
Proven ability to negotiate and influence stakeholders at all levels of an organization.
Preferred Qualifications
Candidates with additional technical expertise or industry-specific experience will be highly regarded.
Master’s degree or MBA in Marketing or a related discipline.
Experience working with digital marketing tools and analytics platforms.
Prior experience managing accounts in the FMCG, BFSI, or E-commerce sectors.
Compensation & Benefits
We offer a competitive compensation package designed to attract and retain top talent in the Mumbai market.
Annual salary range of ₹1,200,000 to ₹1,800,000 based on experience and expertise.
Comprehensive health insurance and wellness programs.
Performance-based annual bonuses and incentives.
Generous paid time off and flexible working arrangements.
Continuous professional development and career advancement opportunities.